Wednesday, February 24, 2010

"Tonight's not the night to ride my ass, buddy..."

Those were some of my final remarks from tonight. Let me explain.

First, I think I'm a fairly easy going guy. I don't get mad at too much, and I think I'm pretty patient with crappy service. Even crappy waiters. I'm not known to talk to the manager, have my food sent back, or things like that. But tonight was a little out of hand.

The waiter took forever to actually get to us, and when he did, he said he'd be with us in a couple seconds. Which turned into 5 more minutes. When he finally got to us, we were not really appreciative of his description of his favorite wine carried by the restaurant.When all he took were our drink orders, I had to stop him and let him know we were ready to order.

We ordered dipping sauce with our meal. I think ordering dipping sauce is indicative of people who like bread sticks, right? Well, he brought out our salad and no bread sticks. We waited forever. When the bread sticks and sauce finally came, he brought three, which were gone pretty quickly. We waited some more. When he finally got around to filling our water, he still didn't refill the bread. In the mean time while we waited, the dipping sauce got cold. Then the food arrived, brought in by a different server. We ate a couple bites, but waited for our waiter to show up with bread to finish our dipping sauce. The bread refill came with two more bread sticks, for a total of five. Five? Do you think people who order dipping sauce only want to share five bread sticks between them? Those were gone pretty quickly, too.

Now, I'm not claiming that I'm dainty. I'm a big guy. I like food. But I'm not a pain in the ass about it. I don't think even skinny people going to a pasta joint think two baskets of bread should equal five bread sticks. At this point, we were not enjoying our meal, hated the waiter, got sick of seeing him chat it up with other waiters while he ignored us, and watch people who were seated after us get better treatment. so we talked to the manager. She was nice, we explained our service and how disappointing it was, we offered to just pay so we could leave, but she comped our meal. Which was mostly sitting on the table anyway, so I guess it was fair...

Again, I don't usually do this kinda stuff. Neither does Hayley. We're pretty easy to please. If the guy had even said sorry for the wait, it would have smoothed things over some. Or if he had the sense to bring more than three bread sticks at a time to people who pay for dipping sauce. But all that, added on top of the neglect and wait time, and it was too much. I mean, if your job is to serve people, and your pay is based off how good a job you do at serving, wouldn't you want to make sure you did a good job?

After reading this, am I being a little too demanding? I say again, I don't normally do this. If the service is bad, I usually just suck it up. I even tip pretty good. But this was nuts.

So then, after this crappy service, we left. And on the way home, some jerk starts tailgating me. I was doing about 42 in a 35. There's no need for that. And now you know why I've chosen this particular title for this blog post. And why I tapped the breaks a bit and slowed to 30.


Hayley said...

i'm glad you taught that tailgater a lesson. hopefully that crappy server, drew, learned one tonight, too.

mind you, we ordered 2 dipping sauces. that's how obviously serious we are about our breadsticks.

his "i'm a pretty boy, so you have to wait all night for me to shittily serve you" attitude is what got me. i used to be a server, in college. i know how it can be. i'm patient. he had ONE other table. it was ridiculous.

garrett said...

Ah, yes, I failed to mention his pretty boy attitude. Ass. I'm glad we hate him together. ;)

Elizabeth Ward said...

I hate him too. ASS!

Beth said...

I hate tailgaters too, which is sad because I'm guilty of doing it when people can't go the speed limit. So on behalf of tailgating tailgate haters I'm sorry for your rough night.

Maren said...

At least you didn't have to pay for the dipping sauce. :)